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Terms & Conditions
This ticket entitles you to view the Palace in Motion show only. It does not entitle you to visit the palace zones, exhibitions, and other public spaces. This ticket is the property of Miral Experiences LLC and Qaser Experiences – Sole Proprietorship LLC, the operator of Qasr Al Watan. Entry into and use of Qasr Al Watan for the Palace in Motion Show is subject to specific product terms and conditions, Qasr Al Watan Entry terms and conditions and those set out below:
The category of this ticket is set out above. This ticket is only valid for use on the date and time shown above. Please arrive 30 mins in advance of the show start time.
If you do not visit the Qasr Al Watan on the date above, you will lose your entitlement and will not be entitled to a refund;
Cancellation Policy: Once you purchase your ticket you cannot cancel it. All tickets are non-refundable and non-exchangeable. This ticket is void if altered or damaged;
Guests aged 11 and under must be accompanied by a responsible adult, holding a valid admission ticket;
Children aged 3 and under can enter Qasr Al Watan for free;
Junior tickets may only be redeemed by guests aged between 4 – 17;
Government issued photo ID may be required as proof of age;
You may not bring outside food or drinks into Qasr Al Watan;
You must at all times adhere to UAE morals and/or cultural values during your visit to the Attraction;
You must keep this ticket in your possession throughout your use of Qasr Al Watan (you will need to show it at multiple check points), otherwise you may be denied entry;
No re-entry is permitted.
This ticket is non-amendable, non-exchangeable and non-refundable. This ticket is void if altered or damaged;
Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
Please note on rare occasions it may be necessary for us to cancel the show for other reasons.
Entry is subject to capacity, so please arrive early to avoid disappointment.
In the event that we need to cancel this ticket entirely, our sole liability to you will be a full refund of the ticket price you paid. If you purchased this ticket from a third party, your refund request must be processed via that third party;
Admission into and use of Qasr Al Watan is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in Qasr Al Watan;
We may deny admission or remove you from Qasr Al Watan for any reason.