To ensure a respectful and comfortable experience for all guests, kindly follow these guidelines:
Thank you for helping us maintain the dignity and beauty of Qasr Al Watan!
There are ample parking spaces available and there is no charge to park here.
Yes, valet parking is available at the Visitor Centre car park at a price of AED 35.
No, visitors must find their own transport to/from Qasr Al Watan.
Tickets can be purchased online. Please see the Tickets section of the website for more information.
You will receive your ticket(s) via email. You can print these out and bring them with you or you can download the ticket(s) onto your phone. You will need to show this to gain entry into the Palace or its grounds.
Yes, there is an entry fee. Please see the Tickets section of the website for more information.
No, there are no refunds on any and all entry tickets.
No, once you exit the premises you will not be able to enter again.
In line with Abu Dhabi Government guidelines, guided tours are now available for purchase at-gate.
Limited capacity available
No, but to enhance your experience of Qasr Al Watan, a guided tour is recommended.
Qasr Al Watan provides wheelchairs for people of determination and elderly visitors.
Prayer Rooms in both Visitor Center and Zayed gate are open for guests during the operational hours.
There is no Wi-Fi available throughout the Palace grounds.
Yes, non-commercial photography and filming are encouraged. Please see the Visitor Information section of the website for more information.
Yes, in consideration for other visitors, mobile phones must be switched to silent.
Yes, food and beverages are available for purchase from Diyafa, which is located at the Palace exit and at the Visitors center's exit. Please be aware that food and drink can only be consumed in restaurant areas of the palace and in the gardens. Consumption of food and drink is not permitted in the great hall or exhibition rooms.
Yes, a designated smoking area is located outside the Visitor Centre.
No, pets or animals are not allowed in the Palace or the Palace grounds.
For assistance, you can call our Contact Centre on (+971) 600 544 442 or send us your request through the Contact us form.
The opening hours for the Contact Centre are 8:00am to 8:00pm, 7 days a week.
Tickets can be purchased online, or on site directly at the ticketing booth. Book online to avoid queues.
Tickets are dated and can only be used on the date printed on the ticket.
This general admission ticket gives you access to:
We offer a photography service where guests can dress up in traditional Emirati clothing:
Photo package options:
The Fazaa and Homat Al Watan discount offers members of these programs a special discount on tickets when purchased at the gate.
The discount is available exclusively to members of Fazaa and Homat Al Watan.
To receive the discount, you can:
The discount applies to all standard tickets unless otherwise specified.
The discount is eligible for up to 4 tickets maximum — the cardholder and 3 additional guests.
No, the discount is non-transferable and can only be used by the Fazaa or Homat Al Watan member listed on the card or membership proof.
The exact percentage or amount of the discount may vary. Please check the app to confirm the applicable discount.
No, the Fazaa and Homat Al Watan discount cannot be combined with any other promotions, offers, or discounts.
If there are any issues with your membership proof, please contact the Fazaa or Homat Al Watan customer service for assistance or clarification.
Yes, the discount is available year-round, but terms and conditions may be subject to change.
For assistance, you can call our Contact Centre on (+971) 600 544 442 or email us. The opening hours for the Contact Centre are: Mondays from 10am to 6pm, Tuesdays to Thursdays from 9am to 7pm, and Fridays to Sundays from 9am to 8pm GST (Gulf Standard Time).
